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Legal

Privacy Policy

How Firestorey collects, uses, shares, and protects personal information.

Last updated · March 2026

Table of contents

1. Information We Collect2. How We Use Information3. Information Sharing4. Data Security5. Data Retention6. Your Rights7. Cookies and Tracking8. Third-Party Services9. International Data Transfers10. Children's Privacy11. Policy Changes12. Contact Us

We design Firestorey around transparency and data minimization: collect what is needed, protect it, and give users control.

1. Information We Collect

We collect account details, usage telemetry, and technical metadata required to provide and secure the service.

  • Identity and contact details such as email address.
  • Billing and subscription records for paid plans.
  • Operational logs, device/browser info, and performance diagnostics.

2. How We Use Information

Data is used to operate Firestorey, support users, prevent abuse, improve product quality, and comply with legal obligations.

3. Information Sharing

We do not sell personal information. Sharing is limited to service providers, legal obligations, or legitimate business transfers.

4. Data Security

We maintain layered safeguards including encryption, access controls, and monitoring to protect user data.

No internet system is perfectly secure, but we continuously improve controls and incident readiness.

5. Data Retention

We retain data only as long as necessary for product operations, contractual obligations, and legal compliance.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information.

Requests can be submitted to privacy@firestorey.com.

7. Cookies and Tracking

We use essential and optional cookies to keep the service functional and understand product usage patterns.

8. Third-Party Services

Certain integrations and infrastructure providers process data on our behalf under contractual safeguards.

  • Firebase / Google Cloud
  • Stripe
  • Analytics and support tooling

9. International Data Transfers

When data crosses borders, we rely on recognized transfer mechanisms and appropriate legal protections.

10. Children's Privacy

Firestorey is not directed to children under the applicable age threshold and we do not knowingly collect such data.

11. Policy Changes

We may update this policy from time to time and will update the effective date when material changes are introduced.

12. Contact Us

For privacy questions, requests, or complaints, contact the Firestorey privacy team directly.

  • privacy@firestorey.com
  • data-requests@firestorey.com

© 2025 Firestorey. All rights reserved.

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