We design Firestorey around transparency and data minimization: collect what is needed, protect it, and give users control.
1. Information We Collect
We collect account details, usage telemetry, and technical metadata required to provide and secure the service.
- Identity and contact details such as email address.
- Billing and subscription records for paid plans.
- Operational logs, device/browser info, and performance diagnostics.
2. How We Use Information
Data is used to operate Firestorey, support users, prevent abuse, improve product quality, and comply with legal obligations.
3. Information Sharing
We do not sell personal information. Sharing is limited to service providers, legal obligations, or legitimate business transfers.
4. Data Security
We maintain layered safeguards including encryption, access controls, and monitoring to protect user data.
No internet system is perfectly secure, but we continuously improve controls and incident readiness.
5. Data Retention
We retain data only as long as necessary for product operations, contractual obligations, and legal compliance.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information.
Requests can be submitted to privacy@firestorey.com.
8. Third-Party Services
Certain integrations and infrastructure providers process data on our behalf under contractual safeguards.
- Firebase / Google Cloud
- Stripe
- Analytics and support tooling
9. International Data Transfers
When data crosses borders, we rely on recognized transfer mechanisms and appropriate legal protections.
10. Children's Privacy
Firestorey is not directed to children under the applicable age threshold and we do not knowingly collect such data.
11. Policy Changes
We may update this policy from time to time and will update the effective date when material changes are introduced.
12. Contact Us
For privacy questions, requests, or complaints, contact the Firestorey privacy team directly.
- privacy@firestorey.com
- data-requests@firestorey.com