Privacy Policy
Your privacy is important to us. This policy explains how Firestorey collects, uses, and protects your personal information.
At Firestorey, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Firestore database management platform. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Email address and name
- Profile information (if provided)
- Billing and payment information
- Communication preferences
Technical Information
- IP address and browser information
- Device type and operating system
- Usage patterns and feature interactions
- Log files and performance metrics
- Firebase project configurations and database schemas
Firebase Data
We access your Firestore database solely to provide our services. This includes:
- Database structure and collection metadata
- Document schemas and field types
- Usage statistics and performance metrics
- Security rules and indexes (if applicable)
2. How We Use Information
We use the collected information to:
Service Delivery
- Provide database management tools
- Generate visualizations and reports
- Optimize database performance
Account Management
- Authenticate and authorize users
- Process payments and billing
- Provide customer support
Communication
- Send service notifications
- Share product updates
- Respond to inquiries
Improvement
- Analyze usage patterns
- Develop new features
- Enhance security measures
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform:
- Payment processors (Stripe) for billing
- Cloud hosting providers (Google Cloud Platform)
- Analytics services (Google Analytics)
- Customer support tools
Legal Requirements
We may disclose information when required by law, such as to comply with a subpoena, legal process, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership.
4. Data Security
Technical Safeguards
- TLS/SSL encryption in transit
- AES-256 encryption at rest
- Multi-factor authentication
- Regular security audits
Access Controls
- Role-based access permissions
- Principle of least privilege
- Regular access reviews
- Secure authentication flows
While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using reasonable safeguards.
5. Data Retention
Retention Periods
We retain your information only as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data in a portable format
Rectification
Correct inaccurate or incomplete information
Erasure
Request deletion of your personal data
Restriction
Limit how we process your information
Objection
Object to certain types of data processing
Withdraw Consent
Revoke consent for data processing activities
To exercise these rights, please contact us at privacy@firestorey.com. We will respond to your request within 30 days.
8. Third-Party Services
Our service integrates with the following third-party services:
Google Firebase/Firestore
Core integration for database management. Subject to Google's Privacy Policy.
View Google Privacy Policy →Stripe
Payment processing. Financial data is handled directly by Stripe.
View Stripe Privacy Policy →Google Analytics
Usage analytics and performance monitoring (optional).
View Google Analytics Privacy Policy →9. International Data Transfers
Your information may be transferred to and stored in countries other than your own, including the United States where our servers are located.
Safeguards in Place
- Standard Contractual Clauses (SCCs) for EU data
- Adequacy decisions where applicable
- Industry-standard security measures
- Regular compliance assessments
We ensure that international transfers comply with applicable data protection laws and provide adequate protection for your personal information.
10. Children's Privacy
Age Restriction
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.
Parents who believe their child has provided personal information to us should contact us immediately at privacy@firestorey.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Notification Process
- Update the "Last Updated" date at the top of this policy
- Send email notification for material changes
- Post notice on our website and service dashboard
- Provide 30-day notice period for significant changes
Your continued use of our service after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
General Privacy Inquiries
Email: privacy@firestorey.com
Response time: Within 2 business days
Data Subject Requests
Email: data-requests@firestorey.com
Response time: Within 30 days
Mailing Address
Firestorey, Inc.
Privacy Department
[Your Business Address]
[City, State, ZIP Code]